Support

Meru service and support helps ensure your WLAN remains reliable and up-to-date.

24x7 Customer Support

Professional Services

From planning through ongoing operation, let us help you get a quick and satisfactory return on your investment.

Our solution-focused services are aimed at making your experience with Meru products as convenient and rewarding as possible.

  • Expertise: Product experts to help you design your network.
  • Best practices: From planning to configuration to assessment to tune-up, best practices to drive your success.
  • Experience: Lessons learned deploying business-critical wireless networks worldwide across industries for more than ten years.
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Training Services

Education and training for both our customers and our partners.

Instruction is available in recorded online courses,
instructor-led online courses, and formal classroom sessions.

  • Live online: Get the convenience of online study and interact with a live instructor at the same time.
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Maintenance Services

Get the most out of your Meru investment.

In addition to warranty coverage, Meru offers a comprehensive suite of support services and flexible support packages.

  • MeruAssure: Advance hardware replacement, technical support, software maintenance and feature releases, and more.
  • MeruAssure packages: Bundled support and specific packages for controllers, software, and access points.
  • Premium Support: On-site system audits, network performance tune-ups, service account management, direct engineer access, and more.
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Bulletins

View important support notifications.

Keeping Meru customers informed of important and timely support notifications is critical to ensuring great customer satisfaction. View the following area to receive important information about Meru products.

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