Why Meru?

Why Do Customers Love Meru? Why Do Competitors Hate Meru?

Interoperability

The Rhetoric

Meru doesn't perform well with all clients.

Our Response

Unlike some competitors, Meru requires no proprietary technology or custom extensions on client devices. Any standard Wi-Fi client will see the full benefits of Meru's Air Traffic Control: higher performance, increased reliability and smoother handoffs. Because the controller initiates handoffs and balances traffic across APs, Meru actually asks less of clients than most competitors, automatically load-balancing connections across APs. Competitors leave roaming decisions up to clients, which cannot always guess which AP is the most appropriate to connect to.

Meru's customer base includes many universities, hotels, airports and other facilities that have no control over their users' choice of client device and so must support everything. The benefits of Meru technology apply equally to all devices, from legacy bar code readers to the latest wireless VoIP phones.  Customers often choose Meru specifically for this reason.  Without requiring tuning of the client or network, Meru is able to provide fair and predictable resources to each client in the network—something microcell architectures do not. [Farpoint Group]

In addition to participating fully in the Wi-Fi Alliance, Meru performs extensive interoperability testing. Chipsets from major client vendors such as the Intel 4965, Broadcom 4321, Atheros 5416 and Cisco AIR-CB21AG have been certified by Meru for high performance and interoperability. Meru's VoIP Unplugged program guarantees support for more than 30 different models of Wi-Fi phone including the Blackberry 8820, Vocera Communicator Badge and Apple iPhone and iPod touch.

The Reality

"We appreciated the fact that, with Meru, less hardware would support the same number of users and take less manpower to maintain. The majority of first-year students are coming in with the newest Mac laptops, wanting the fastest possible access."
– Associate director of networks and systems, Barnard College.

"The entire process of deploying Meru Networks was incredibly simple, and most importantly, we have never received a single complaint from a guest regarding their wireless connection."
– Hospitality Division controller at hotel and convention center operator Koury Corporation.